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Sabrina Feuerherd (she/her)

Service Designer, German federal DigitalService

Sabrina Feuerherd works as a service designer at DigitalService to design better government services for everyone. Using a broad range of design methods, she loves to seek out patterns in complex issues. Before joining the DigitalService, Sabrina was offering Service Blueprint trainings and mapping as a freelancer and worked at Service Innovation Labs with companies from the mobility and finance sector, helping them to design user-centered services. In her free time, Sabrina enjoys strolling through bookstores and, as the former founder of Berlin's only Zero Waste Meetup, pays attention to sustainable living.

Sessions

Global Case Studies

Bridging the Policy-Service Gap for Digital-Ready Legislation

Digital public services are only as good as the policies enabling them. Yet, outdated legislative processes often hinder the seamless implementation of modern, citizen-centric digital services. Legislation and service design are still seen as two divisions, loosely intertwined at best. See More.
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