Olivia Neal (she/her)

Executive Director for Digital Change, Office of the Chief Information Officer

Olivia is the Director of Digital Transformation in Microsoft’s Worldwide Public Sector Team. In this capacity, she is leading the development of digital transformation strategies, and is working with teams around the world to help governments to use digital tools and approaches to be more effective.

Prior to joining Microsoft, Olivia spent her career in the public sector. She spent three years leading digital change initiatives from the Treasury Board of Canada Secretariat, and prior to that she was a Senior Civil Servant in the UK Government. In these roles she has worked with Governments from around the world, to build partnerships and increase capability to deliver high quality digital services and develop digital culture.

Olivia was recognized in Apolitical’s 2018 list of the world’s 100 most influential people under 35 in government.

Sessions

How the public sector can better communicate change and technology disruption to citizens

November 7, 2018 6:30 PM – 10:00 PM

This workshop will explore the current state of global trust in technology and provide participants with possible approaches towards better communicating the value and importance of change and technology disruption, especially if it can lead to improved service delivery. See more.

Case studies: Going digital

November 8, 2018 7:15 PM – 7:50 PM

In this session, we bring together case studies and concrete examples of government innovation, offering a chance to hear first-hand how transformation is changing the face of civics. See more.

Circlesquare

November 8, 2018 8:20 PM – 10:00 PM

At FWD50, we know that experimentation is key to growth and innovation. At last year’s conference, attendees told us they wanted a chance to network and discuss hot topics and specific domains. So in partnership with BlackBerry we created an entirely new, participant-driven format called Circlesquare. See more.