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Ruth Birman (Host, Canadian Case Studies) (elle)

Directrice de la prestation de services, Code for Canada

Biographie disponible en anglais uniquement.

Ruth began her career in market research at the age of 15 as an interviewer testing various products, services, and marketing campaigns. Fascinated with telecommunications and technology, she pivoted to customer service at Rogers and after pushing for several process improvements and enhancements for internal software became a business analyst. This kicked off a career in both business process optimization and user experience design working for clients like TD, RBC as well as projects like Project Literacy and The Giving Tower. From there she moved into broader product strategy working on software that solved supply chain issues for some of the world’s biggest brands and ultimately building product and design teams.

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