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Karen Hay (she/her)

Digital Transformation Lead for Health Industry, Go-To-Market Strategist | Salesforce Public Sector

Karen Hay is a Digital Transformation Lead for Health Industry; Go-To-Market Strategist, Public Sector with Salesforce. Previously, she spent more than 20 years in the public sector in Canada. As the Director of Public Health IT Solutions, Karen led Ontario’s technology response to the COVID-19 pandemic, developing and implementing new provincial systems for case and contact management, vaccine administration and appointment booking. Karen holds an honors B.Sc. in microbiology and immunology and an M.Sc. in medicine/community health and epidemiology from the University of Saskatchewan. She was the 2019 recipient of Digital Health Canada’s Leadership in Digital Health Award.



Navigating Government's Digital Odyssey for Citizen Services

The core mission of government is to serve its people and ensure the well-being of citizens. In this era of rapidly evolving technology, public sector organizations are increasingly embracing innovative technology solutions to make informed choices and optimize program and service delivery. See more.
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