FWD50 has hosted speakers from more than 60 countries, bringing practical lessons and real-world examples from around the globe. In this virtual event, we’ll deliver a lineup of keynotes and workshops that showcase how other governments are tackling today’s most pressing modernization challenges—and preparing for the widespread changes that advancing technology and shifting geopolitics are forcing upon their societies.
Global Case Studies Agenda
September 15
12:05 PM
Break time!
Time to grab some food. We'll see you back at 1:20pm ET! See More.
2:00 PM
Welcome to the FWD50 Global Case Studies Day!
Join hosts co-hosts Hillary Hartley and Alistair Croll as they kick off the final online event of 2026. See More.
2:05 PM
The Death of Services: When the Best Service is No Service
Public sector reform has long operated from a single assumption: that the role of government is to improve the services it delivers. Processes get streamlined. Public sector reform has traditionally focused on improving what already exists: digitizing services, reducing steps, simplifying forms. But incremental optimization does not address a more fundamental question: Is this service still necessary at all? See More.
2:35 PM
Public Sector Strategic Foresight in Singapore
Details coming soon. See More.
3:05 PM
From an administrative challenge to a scalable digital triage prototype for supporting international residents
Governments worldwide struggle to help newcomers navigate administrative requirements clearly, quickly and confidently. See More.
3:35 PM
AI impact at the human level
How AI was leveraged to transform a manual process to a digital one. See More.
5:20 PM
Global Case Study
Details coming soon. See More.
5:50 PM
Working with the first and only Office of AI Policy in the US
Join Ayodele as she talks about the AI evaluation framework that she and her cofounder (Jordan Loewen-Colon) developed when they were Science & Technology Fellows with the Aspen Policy Academy. See More.
6:20 PM
6:35 PM
First user-friendly public tax services in Ukraine: How was it?
The case study on digital transformation of public tax services for sole proprietors, self-employers and small businesses, developed by Ministry of Digital Transformation of Ukraine within Diia ecosystem. See More.
Product Manager, Government Special Delivery - ex Product Owner at Ministry of Digital Transformation of Ukraine
Government of Alberta
7:05 PM
I Travelled the World to Find the Future of Government. Here’s What I Found.
We’re in a moment of reckoning for government.
Across countries, systems, and political cultures, the message is the same: government isn’t working the way it needs to. And the pressure to change is only accelerating.
In Canada, you can feel it. See More.
7:35 PM
Wrapping up stories from across the globe
Join Alistair and Hillary as they wrap up the last day of online content for the year and reflect on 2026. See More.