Melanie Miles (she/her)

Director, Enterprise Risk Office, Bank of Canada

Melanie Miles, Director, Enterprise Risk Office, Bank of Canada

Melanie Miles is an experienced Enterprise Risk Management professional with a diverse background in corporate communications, technical communications and training. Melanie has been with the Bank of Canada for over 10 years and is currently a Director in the Enterprise Risk Office leading broad risk analysis, monitoring, and reporting to risk committees and the Board of Directors.

Melanie’s risk management background includes leading a cyber risk assessment, the development of a cyber risk appetite and KRIs, and experience as a leader in security risk management. Melanie is passionate about the importance of clear, accessible, and actionable risk communication to inform strategic decision making.

Melanie holds a Master of Arts degree from York University and completed a Master Certificate in Risk Management and Business Performance Leadership from the Schulich School of Business.

Sessions

Resiliency

Building cyber resilience: Challenges and opportunities facing Canada's digital transformation

October 25, 202410:50 AM GMT-4 – 11:20 AM GMT-4

Lord Elgin [Ontario Room]

Every day, institutions in Canada fall victim to cyber attacks. For many of those institutions, recovering from data breaches is a difficult and costly path. For example, it took over six months for the Toronto Public Library to recover from its 2023 ransomware attack, and the recovery costs were estimated at nearly $1 million. The City of Hamilton was also hit by a ransomware attack in February 2024, and was See More.