“We, as leaders in this field, have to ask ourselves: Is there a better way?”
Public Interest Technologists want to do good work that lasts. But that’s never easy. Change is constant—from political will, to funding, to emergencies and crises that distract from what’s important. Even when there’s good alignment, bureaucracy and a risk-averse climate make sustainable changer the exception, rather than the rule.
There’s a better way. By approaching projects from three distinct angles—technology, people, and process—digital transformation leaders can increase their chances of success.
In this keynote, from the 2019 FWD50 archives, Afua Bruce demonstrates how to keep on track, overcome red tape, and deliver important, sustainable services that take hold.