Exploring Next Generation Citizen Experience

Published On Jul 13, 2020

“Your systems and your services should be designed in a way that they are flexible for change.”


A visionary talk about ingredients for building public services for tomorrow: from design, to data privacy, to architecture. What do you need to focus on today to be ready for what is coming next? This talk focuses on aspects of shifting mindset away from user interfaces, to seamless user experiences, from monolithic silo-based government services, to autonomous and seamless distributed public services and exploring answers to what is yet unanswered: how to actually get data privacy right.

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