November 3, 2022  6:00 PM – 7:00 PM
Learning & Doing

Delivering at the Speed of Trust

Government needs to be available at the point of need – whether you are lining up at a Service Canada Centre, or on your couch late at night, long after your kids have gone to bed. But before services can be delivered at the speed of need, the public service needs to be set up to deliver at the speed of trust. In this interactive workshop, be prepared to tackle some of the pre-Internet rules that govern how public servants work. Some of them still apply today, but others require a second look and a different approach.

Chief of Staff, Digital Experience and Client Data Workstream
Employment and Social Development Canada (ESDC)
Research and Policy Analyst, Benefits Delivery Modernization
Service Canada
Strategy & Policy Lead, Benefit Delivery Modernization
Service Canada