Past sessions

Each fall, the world’s leading public servants, tech innovators, and academics gather in Canada's Capital for the annual FWD50 conference. FWD50 spans multiple days of packed content, from keynotes and workshops to breakouts and meeting rooms, as well as other community meetups we run throughout the week. Every year we tackle a different theme on the most pressing challenges in digital government and curate our content accordingly. Browse all our past sessions from over the years using our interactive agenda.

November 03

9:00 AM EST

Analytics, metrics & ROI

Welcome to FWD50 2025!

Join your hosts Alistair Croll and Hillary Hartley as they kick off the 9th edition of FWD50. See More.
Co-founder & Chair
FWD50
Former Chief Executive Officer
U.S. Digital Response

9:15 AM EST

Analytics, metrics & ROI

Goodhart's Law versus the one metric that matters

In 2012, FWD50 co-chair Alistair Croll published Lean Analytics, a book that showed organizations how to use data to build a better business faster. See More.
Co-founder & Chair
FWD50

9:40 AM EST

Analytics, metrics & ROI

Navigating the problem space in digital product management

Government agencies are under constant pressure to modernize services, yet too often digital projects fail because the problem space was not fully explored before building solutions. See More.
Associate Professor and E. Marie Shantz Fellow in Digital Technology and Director Master of Digital Product Management
Smith School of Business, Queen’s University

10:05 AM EST

Digital Government

Canada's AI readiness

Join Apolitical's Senior Manager for Policy & Insights, Jesse Samasuwo, to uncover insights into the strengths and gaps in Canada’s public sector AI capabilities. See More.
Senior Manager: Policy & Insights
Apolitical

10:30 AM EST

Analytics, metrics & ROI

From metrics to Evals: the human side of measuring AIs

When we test a process or system, we put in inputs and check that the outputs are correct. If they aren't, that's an error. But how do you test something that gives a different answer every time—and when varied responses are the whole point? See More.
Executive Director
Human Feedback Foundation

10:55 AM EST

Analytics, metrics & ROI

The click-away cost: Why ignoring accessibility will turn away your customers and clients

In 2022 27% of Canadians, 8 million people identified as having at least one disability. Let that number sink in for a bit. See More.
Senior Analyst, Strategic Initiatives Branch
Labour Relations Solutions Division

11:20 AM EST

Policy First transformation

What’s the role of serious games in policy-making?

Can games really help us make better policy? See More.
Deputy Head
EU Policy Lab

11:45 AM EST

Interactions

Lunchtime!

Grab some food and take advantage of our braindates and networking! See More.

12:00 PM EST

Interactions

Braindates!

The perfect platform and space for knowledge sharing and connecting with peers. See More.

1:10 PM EST

Interactions

Speaker office hours

This is your chance to sit down with this morning's speakers and ask them any questions you may have! Head to Trillium where they'll be waiting for you in the Speaker's Corner. See More.
Senior Manager: Policy & Insights
Apolitical
Executive Director
Human Feedback Foundation
Senior Analyst, Strategic Initiatives Branch
Labour Relations Solutions Division
Associate Professor and E. Marie Shantz Fellow in Digital Technology and Director Master of Digital Product Management
Smith School of Business, Queen’s University
Deputy Head
EU Policy Lab
Co-founder & Chair
FWD50
Analytics, metrics & ROI

Scaling public services through collaborative standards

This interactive workshop will explore the critical role of standards in scaling public services across Canada's municipal, provincial, and federal levels. See More.
Director-General, Policy and Performance
Treasury Board Secretariat
Director, Digital and Data Policy, Strategic Policy - Public and Business Service Delivery and Procurement
Ontario Public Service
Senior Director, Connected Services and Exchange Lab
Connected Services BC

2:40 PM EST

Interactions

Break!

A quick break before we dive back into another incredible workshop! See More.

3:10 PM EST

Analytics, metrics & ROI

Delivering outcomes not solutions

In this interactive session you will learn how focusing on outcomes makes it clear what you need to achieve, drives ambition and empowers teams. See More.
Director
Public Digital

4:10 PM EST

Analytics, metrics & ROI

From service to sovereignty: How dual-use mandates drive innovation ROI

Dual use is when one investment delivers both civilian and military benefits. Digital Public Infrastructure (DPI) is a clear example. It provides the basic rails for government to deliver secure and connected services. When it is built well, it makes life easier for citizens and strengthens national resilience and sovereignty. See More.
Assistant Deputy Minister & Chief Data Officer
Employment and Social Development Canada (ESDC)
Director General Data Analytics, (AI) and Information Management
Department of National Defence
Chief Operating Officer
Canadian Digital Service (CDS)
Director of Digital Delivery
Public Digital

4:55 PM EST

Analytics, metrics & ROI

Coming up!

Join Alistair and Hillary as they wrap the day and tell you what's in store for tomorrow! See More.
Co-founder & Chair
FWD50
Former Chief Executive Officer
U.S. Digital Response

5:30 PM EST

Interactions

FWD50 Game night!

Games are simply constrained interactions, sometimes collaborative, sometimes competitive. They’re a perfect way to safely explore the dynamics of a complex problem. See More.
Deputy Head
EU Policy Lab
Community Engagement Lead
Apolitical

November 04

9:00 AM EST

Policy First transformation

Welcome back!

Welcome back to our Policy First Transformation day! Join Alistair and Hillary as they get you ready for the day! See More.
Co-founder & Chair
FWD50
Former Chief Executive Officer
U.S. Digital Response

9:10 AM EST

Policy First transformation

From carved in stone to policy in Beta

What if policy were treated as a prototype — iterated like code — instead of something carved in stone? See More.
Former Chief Executive Officer
U.S. Digital Response

9:30 AM EST

Policy First transformation

The power of policy: Driving talent outcomes through data and metrics

This is the story of how we did policy differently to build digital capacity across the Government of Canada—proving that when you treat policy like a service and apply modern practices, you can deliver real transformation fast. See More.
Director for Talent Policy and Platforms
Office of the Chief Information Officer of Canada

9:55 AM EST

Digital Government

How procurement policy blocks citizen outcomes

Government is an institution that collects and spends money for the greater good. Procurement is at the core of what it does, but over the years, layers of initially well-intentioned bureaucracy have clogged up how it works. Many of today's processes optimize for impunity instead of outcome. See More.
President
Pathphind

10:20 AM EST

Digital Government

Technology is the spinal cord of government

The uncomfortable reality is that the problems with government are not technology — they are institutional and policy cruft and sclerosis that has built up over decades. However, over those decades, technology has become the spinal cord of government. See More.
Chief Curator
US Digital Service Origins

10:45 AM EST

Policy First transformation

Governing in the Digital Age: Why states and sovereignty matter

Ben Terrett, CEO of Public Digital will be exploring what PD means by digital sovereignty, why this is important in a Canadian context and for policy makers globally. See More.
CEO
Public Digital

11:10 AM EST

Policy First transformation

The power of a rethink: Reimagining healthcare from a clean sheet of paper

This keynote argues that incremental fixes can no longer keep pace with structural decay. See More.
President & CEO
Inclined

12:00 PM EST

Interactions

Lunchtime!

Grab some food and take advantage of our braindates and networking! See More.
Interactions

Braindates!

The perfect platform and space for knowledge sharing and connecting with peers. See More.

1:30 PM EST

Interactions

Speaker office hours

This is your chance to sit down with this morning's speakers and ask them any questions you may have! Head to Trillium where they'll be waiting for you in the Speaker's Corner. See More.
Director for Talent Policy and Platforms
Office of the Chief Information Officer of Canada
President
Pathphind
Former Chief Executive Officer
U.S. Digital Response
President & CEO
Inclined
CEO
Public Digital
Policy First transformation

Building a strategy stack

Today’s government leaders want results: lower costs, less red tape, and stronger economic strategies. See More.
Director, Digital
Supply Ontario

3:00 PM EST

Interactions

Break!

A quick break before we dive back into another incredible workshop! See More.

3:30 PM EST

Policy First transformation

Smart teams, simple rules: How multidisciplinary teams contribute to lean policy design

Policy and technology teams traditionally work in silos. Requirements are written, software is built, and meanwhile legislation is written, amended, added to, and amended again… creating the need to retrofit solutions through expensive change requests or workarounds and manual processes. See More.
Senior Director, Americas Sector Lead
Public Digital

4:30 PM EST

Policy First transformation

The best of all possible worlds

In the 1700s, philosopher Gottfried Leibniz sought to answer the prevailing theological question of the Enlightenment: Why, if God is good, is there evil in the world? His conclusion was that God would create the "best of all possible worlds". See More.
Co-founder & Chair
FWD50